These highlights give you a quick overview. Please read the full Privacy Policy below before using the jillip platform.
jillip collects registration data (mobile number), identity verification documents, transaction records, gameplay activity, device information, and communications with our support team. We collect only what is necessary to operate the platform and meet our regulatory obligations.
Your data is used to manage your account, process payments, verify your identity, detect fraud, comply with PAGCOR and Philippine Data Privacy Act requirements, and — where you have opted in — to send you promotional communications about jillip games and offers.
jillip does not sell your personal data. We share data only with service providers necessary to operate the platform (payment processors, KYC providers, game providers), with PAGCOR as required by our license, and with law enforcement where legally obligated.
jillip uses TLS 1.3 encryption for data in transit, encrypted storage for sensitive data at rest, access controls limiting which staff can view personal data, and regular security reviews. No system is fully immune, but jillip applies industry-standard protective measures throughout.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, object to processing, and request erasure of your personal data held by jillip, subject to our legal retention obligations. Contact support to exercise these rights.
jillip retains account and transaction data for a minimum of five (5) years following account closure, as required by PAGCOR regulations and Philippine anti-money-laundering law. After the retention period, data is securely deleted or anonymized.
1.1 jillip is committed to protecting the privacy and personal data of all persons who interact with our platform. We understand that trust is fundamental to the relationship between jillip and its players, and handling your personal data responsibly is a core part of that commitment.
1.2 This Privacy Policy applies to all personal data collected through the jillip website (jillip.app), the jillip mobile browser platform, customer support channels, and any other services operated by jillip. It applies to registered Players, persons who have inquired about jillip, and visitors to the Platform.
1.3 This Policy should be read together with jillip's Terms and Conditions, which are available at /terms-conditions. In the event of any inconsistency between this Policy and the Terms and Conditions on a privacy matter, this Policy shall prevail.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, jillip is the personal information controller in respect of personal data collected through the Platform.
2.2 jillip operates the Platform for players in the Philippines. Our processing activities are subject to Philippine data protection law as the primary applicable jurisdiction. Where data is processed by third-party service providers located in other jurisdictions, we ensure that appropriate data transfer safeguards are in place as described in Section 13.
2.3 To contact jillip's Data Protection Officer (DPO) or to exercise any data subject rights described in Section 11, please use the contact details provided in Section 16 of this Policy.
jillip collects personal data in the categories described in the table below. We collect only the minimum data necessary for the identified purposes, consistent with the data minimization principle under Philippine data protection law.
| Category | Data Elements | Purpose |
|---|---|---|
| Registration Data | Philippine mobile number, password (hashed), date of birth confirmation, referral code (optional) | Account creation; login authentication; age verification |
| Identity Verification (KYC) | Government-issued photo ID (e.g., PhilSys, passport, driver's license), full legal name, date of birth, address, selfie/liveness data | Age and identity verification; AML compliance; withdrawal processing |
| Financial Data | GCash/PayMaya account details, bank account details (BPI, BDO, Metrobank), card details (Visa/Mastercard — tokenized), transaction history, deposit and withdrawal records | Payment processing; fraud prevention; financial reporting; regulatory compliance |
| Gameplay Data | Game history, bet amounts, wagering activity, session timestamps, bonus usage, winnings and losses | Game operation; responsible gaming monitoring; regulatory reporting; dispute resolution |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, session logs, geolocation (general/country-level) | Fraud detection; jurisdictional compliance; platform optimization; security |
| Communications Data | Live chat transcripts, email correspondence, complaint records, support ticket history | Customer support; dispute resolution; quality assurance; regulatory evidence |
| Marketing Preferences | Opt-in/opt-out status for promotional SMS and push notifications | Personalized marketing communications (where consented) |
jillip collects personal data through the following means:
jillip processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
Processing necessary to create and manage your jillip account, process deposits and withdrawals, and deliver game services is based on the performance of the contract between you and jillip (i.e., our Terms and Conditions).
Processing required to comply with PAGCOR licensing obligations, Philippine Anti-Money Laundering Act (AMLA) requirements, tax reporting obligations, and other applicable laws is based on our legal obligations as a regulated gaming operator.
Processing for fraud prevention, Platform security, responsible gaming monitoring, and service improvement is based on jillip's legitimate interests in operating a safe, fair, and compliant gaming platform, where these interests are not overridden by your data protection rights.
Processing for marketing communications (promotional SMS, push notifications about jillip games and offers) is based on your express opt-in consent at registration or through account settings. You may withdraw consent at any time as described in Section 14.
jillip uses personal data for the following purposes:
jillip does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data is shared only as necessary to operate the Platform, meet legal obligations, or protect the rights and safety of jillip and its players.
jillip engages third-party service providers who process personal data on our behalf, strictly in accordance with jillip's instructions and data processing agreements that include appropriate privacy and security obligations. These include:
jillip is legally required to disclose player data to PAGCOR as part of our operating license obligations, including transaction reporting and player activity data. jillip will also disclose personal data to the Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), and other competent Philippine government agencies where required by law. jillip will disclose data to law enforcement or courts when served with a valid legal order or when disclosure is necessary to prevent or investigate serious crime.
In the event of a merger, acquisition, or sale of all or part of jillip's business, personal data may be transferred to the acquiring entity as part of that transaction, subject to continued compliance with this Privacy Policy or its successor.
jillip uses cookies and similar technologies (local storage, session tokens) for the following purposes:
You can control cookies through your browser settings. Disabling essential cookies will impair or prevent your ability to log in and use the jillip Platform. jillip does not use third-party advertising cookies or cross-site tracking cookies for behavioral advertising purposes.
9.1 jillip retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by law and regulation:
9.2 Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.
10.1 jillip implements appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, loss, and destruction. These measures include:
10.2 Despite these measures, no system is completely immune from security risks. jillip cannot guarantee the absolute security of your personal data. You also bear responsibility for maintaining the security of your jillip account credentials as described in our Terms and Conditions.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jillip:
To exercise any of the above rights, please contact jillip's Data Protection Officer using the contact details in Section 16. jillip will respond to all valid requests within 30 days. We may request proof of identity before processing access, correction, or erasure requests.
12.1 The jillip Platform is strictly for adults aged 21 years and above. jillip does not knowingly collect personal data from persons under the age of 21.
12.2 Where jillip discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, jillip will immediately close the associated account, delete or anonymize the personal data to the extent permitted by law, and report the matter to PAGCOR as required under our license obligations.
12.3 If you are a parent or guardian and believe that your child under 21 years of age has registered a jillip account, please contact our support team immediately. We will investigate and take appropriate action without delay.
13.1 Some of jillip's service providers and game content partners are located outside the Philippines. Where personal data is transferred to entities in other jurisdictions, jillip takes steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with Philippine data protection law. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or reliance on the adequacy determinations issued by the National Privacy Commission.
13.2 By using the jillip Platform and accepting this Privacy Policy, you consent to the transfer of your personal data to jillip's service providers in other jurisdictions where necessary to deliver the services described in this Policy, subject to the safeguards described above.
14.1 jillip may send you promotional communications about new games, bonuses, and platform features via SMS or in-platform notification where you have provided express consent at registration or through your account settings.
14.2 You may withdraw consent to marketing communications at any time by updating your notification preferences in your jillip account settings, or by contacting our support team. Withdrawal of marketing consent does not affect the processing of data necessary to manage your account or comply with legal obligations.
14.3 jillip does not share your mobile number or contact details with third parties for the purpose of sending you their marketing communications.
15.1 jillip may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or regulatory guidance. The effective and last-updated dates at the top of this Policy indicate the version currently in force.
15.2 Where changes are material — meaning they significantly affect how your data is processed or your rights as a data subject — jillip will provide advance notice via on-Platform notification or direct communication to your registered mobile number, with reasonable notice before the change takes effect.
15.3 Your continued use of the jillip Platform after the effective date of an updated Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not agree with a material change to this Policy, you may close your jillip account by contacting our support team.
15.4 The current version of this Privacy Policy is always available at /privacy-policy.
For any questions, concerns, or requests relating to this Privacy Policy or jillip's handling of your personal data, you may contact us through the following channels:
jillip will acknowledge all privacy-related requests within 5 business days and will aim to resolve them within 30 days, or within the timeframes required by the Data Privacy Act for specific request types.
If you believe your data privacy rights have been violated and are not satisfied with jillip's response, you have the right to file a complaint with the National Privacy Commission of the Philippines.
jillip protects your privacy and keeps your account secure — so you can focus on bingo, slots, live casino, Super Keno, and basketball betting. GCash deposits from ₱20.